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Insidecostarica.com - San José, Costa Rica  -   Thursday 10  August  2006

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2006 Telephone Book Making Its Way To You
With only 10 days behind schedule, the Guías Telefónicas del 2006 (2006 White Pages Telephone Directory), began to hit the streets of the Gran Área Metropolitana (GAM) - San José.

On July 31, the first 120.000 of a total of 900.000 were made available following printing problems. The new directory was to have been on the streets on July 21.

Contractural problems between the state monopoly in telecommunications, the Instituto Costarricense de Electricidad (ICE), and the private company, Verizon, affected the publication of the telephone directory in 2005 and for this year.

ICE decided to give its subsidiary, Radiográfica Costarricense S.A. (Racsa), the job of publishing the white pages, that will cost us$3.5 million dollars.

The Trejos Hermanos printing company was awarded the contract after a public tender and as usual the Cruz Roja (Red Cross) will distribute the directories door to door for a fee of ¢143 million colones (us$277.500).

ICE decided to rescind the contract with Verizon when the private company decided to publish two directories, one for San José and one for the province. ICE says it never authorized the change, while Verizon officials said that they had gotten the green light for the change.

ICE says that having two directories would mean for those customers in San José wanting a number in say Puntarenas and vice versa would have to incur the cost of calling the 113 directory service because neither would have the information in their respective telephone books.

Since there was no telephone directory for 2005 and one for 2006 was shaky grounds, the Autoridad Reguladora de los Servicios Públicos (Aresep) - the government agency that regulates public prices and services - obligate ICE to provide the 113 service free of charge to all customers, a move that causes the institution to lose some ¢1.140 million colones (us$221.000) in revenues.

According to Claudio Bermúdez, a manager at ICE, the loss will be added to the costs Verizon will have to compensate the state agency.

The 2007 to 2009 white pages directory will be printed by the Colombian company Da Naranjo and beginning with the 2010 through to 2017, Racsa will take over the entire publication process.

The white pages directory is distributed, free of charge, to most homes and businesses in the country. Customers who don't receive one can go to any ICE agency and pick one or more up. The book is free to anyone.
 



 
   

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