Wednesday 04 June 2008, San José, Costa Rica

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Theft and Loss of Cellular Phones Alarming
Private Sector Unions Looking For A 10% Minimum Wage Hike
Costa Rica Crime Rate: 40 Percent
National Emergency Declared Following "Alma"
Western Union To Double Its Employees in Coming Months

Theft and Loss of Cellular Phones Alarming
75.298 is the number of cellular telephones that have either been stolen or lost by their owners to date this year.

The number was revealed by the president of the Instituto Costarricense de Electricidad (ICE), Pedro Pablo Quirós, who expressed concern.

Quiró added that ICE is reinforcing its system to trace stolen cellular telephones and reduce the number of thefts.

Carlos León of the Fuerza Pública (police) in San José said that the preferred equipment by thieves are the more modern and sophisticated units that have a camera, adding the more expensive cellular phones are the most "appetizing" for thieves.

A number of people have already lost their lives to cellular phone thefts, the latest case is that of 28 year old effry Arnold Lawrence Dunkley and 21 year old Jeudi Asbel Mata Sarmiento.

While ICE reinforces its systems, officials ask that people immediately report the loss of theft of their cellular telephone. The institution can then block the number so that thief or person who found the unit cannot use it. ICE officials point out that the report is no assurance of recovery.

Reporting the cellular phone will also ensure that the thief or person who found it will not be able to run a large use bill for the owner.

Reporting a lost of stolen cellular phone is quite easy. The first step is to call 193. The automated vox system will take the information, asking for the telephone number and cedula or passport number of the owner, checking it against the ICE database and finally a reference telephone number.

Withing minutes of the call, the lost or stolen cellular telephone number will no longer be working and will remain suspended until the owner visits an ICE office to reconnect. The suspension does not mean that the monthly billing will stop or that the owner loses the cellular number.

Adolfo Arias, chief of the División de Servicios del ICE, says that owners should register the IMEI - the cellular phone's electronic registration number - with ICE when they connect the line.

Unfortunately, the service is an option and it is up to the owner to ensure that the IMEi is registered, which will allow ICE the ability not to connect the equipment to another number if it is reported lost or stolen unless the rightful owner visits an ICE agency.

Authorities say there is no specific location where cellular phones thefts are more prevalent, it can occur anywhere, and most of the thefts are a result of the carelessness of the owner, leaving the phone unattended or carrying it in an open pocket where it can easily fall out or be pick pocketed.

The Instituto Nacional de Seguros (INS) offers a special policy for cellular telephone theft. The policy is only available to GSM cellular phones that are connected to the Ericsson network and the IMEI is registered, The INS policy covers 80% of the original cost of the telephone.

ICE's Quirós admits that the institution cannot do much to help recover a stolen or lost cellular phone, saying the job of recovery is up to the police, all that ICE can do is trace the phone if it is turned on and over that information to the judicial authorities.
 

Expensive and sophisticated cellular telephones like Apple's iPhone are a favourite among thieves of phones stolen.
 

 

 

 
 

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