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Aresep Investigates Airport
Taxis
The Autoridad Reguladora de los
Servicios Públicos (Aresep) has
begun an investigation into the
"marias" (taxi meters) of
airport taxis, the orange taxis
parked outside the airport, who
provide the exclusive service by
Taxi Unidos.
The airport taxis operate
different from the regular taxis
identified by their red
vehicles, however, come under
the of the Aresep, and the
regulating authority.
One of the points of interest to
the regulating authority are
reports that the airport taxis
are not using taximeters for the
fares and are charging fares in
dollars when in fact they are
obligated to use a taxi meter
and charge fares in colones, as
stipulated in the latest tariff
review of last November.
The investigation stems from a
complaint lodged by a user who
went to the Aresep when the
airport taxi he hired did not
use his traximeter.
Other complaints by customers is
that sharp increase in the
fares, which is some cases is
more than 50%.
In one reported case, Pablo
Sauma complained to the Aresep
of the cost of his ride from the
San José airport terminal to San
Pedro Montes de Oca had gone
from us$15 (¢7.811) to us$22
(¢11.456).
The complaint was not only for
the rise in the cost of the
service but also that the fare
was charged in dollars and not
in colones, as it should be.
The Aresep defends the rise in
the fares, saying it approved
the increased considering the
costs of operations provided by
Taxi Unidos.
However, the Aresep said it has
begun a series of "operativos" -
spot checks - to ensure that the
airport taxis use the meters
instead of a flat rate charge
and will continue the operativos
until the problem is solved.
The airport taxis come under
"base de operación especial"
(special operations" and
contrary to the regular taxi
service, were licenses are
issued to individuals, the
airport taxis are operated by a
corporation.
According to Mario Bogantes,
general manager for Taxi Unidos,
all the airport taxi units have
taxi meters.
Bogantes explained that is
the customer prepays fare before
leaving the airport - Taxi
Unidos has a stand at the west
exit of the San José airport - a
fare refund is given to a
customer if the taxi meter marks
a lower fare than that already
paid.
Bogantes added that the fare by
taxi meter usually is higher
than the prepaid fare because of
traffic congestion and defended
the fare increase, saying that
all their vehicles, minus 3, are
all 2006 and 2007 models.
For her part, the vice-minister
of Transportes, Viviana Martín,
said that they are carrying out
a legal study the operating
conditions at the airport, since
the law calls for all taxis to
be individually owned.
The vice-minister added that a
group of 25 taxis are requesting
a similar airport taxi operation
at the Daniel Oduber
international airport in
Liberia.
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