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"New" GSM Customers Will Be
Billed Every 22 Days
If you are a cellular telephone
subscriber of the "new" GSM
service, there is a surprise in
store for you.
The Instituto Costarricense de
Electricidad (ICE) - the state
monopoly on telecommunications -
said yesterday it will bill its
500.000 customers of the
Ericsson GSM network every 22 -
yes, 22, and not 30 - days.
ICE began offering the service
last December and it wasn't
until the third month that it
began to bill customers due to a
problem in the billing software.
This caused problems for the
institution as it could not
collect all the past due months
in one bill and nor could it cut
service to its customers.
Claudio Bermúdez, a manager at
ICE, said that the institution
has been able to reduce the back
pay to two months and that the
new billing practice will allow
customers to catch up completely
by December.
Bermúdez assures that the three
week billing period is perfectly
legal.
Subscribers to the Alcatel (old)
GSM and TDMA networks are no
affected.
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