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INSIDECOSTARICA.COM | COSTA RICA NEWS |  Thursday 14 April 2011


Costa Rica: Study Reveals 3G Has Better Coverage, But GSM Better Call Quality

It is no surprise to cellular users in Costa Rica that the 3G cellular network operated by the Instituto Costarricense de Electricidad (ICE), although having a better coverage than the 2G (or GSM), it is only with the latter that calls can be completed without problems and with quality of communications.

That's one of the main findings of a comprehensive technical study by the Superintendencia General de Telecomunicaciones (Sutel) and made public yesterday.

The study of is the first of its kind and will serve as a starting point for measuring the quality of services offered by ICE, said Maryleana Méndez, president of Sutel.

Sutel analyzed the ICE networks between 25 January and 18 February, in 7 provincial capitals and in 23 villages of importance, which together adds up to 80% of the population.

The study also included 35 major roads like the Interamericana, the Circunvalación de San José, the Costanera and the routes to Caldera and Limón.

The Sutel analysis is of the ICE quality of coverage, which should allow calls to be made and received inside of homes, offices and vehicles without connection problems and/or interfernece.

The study was done by a specialized team which performed tens of thousands of tests for connection at the points evaluated.

According to the study, the quality of the 3G network coverage throughout the country is considerable and there are only problems in some specific areas such as Tres Rios (Cartago), Upala (Alajuela) and San Vito (Puntarenas).

Something very different happens with the 2G network, which although extends across the country only meets the standards required by the Sutel in one place: Cartago.

However, coverage does not mean successful calling, the Sutel study found. From their measurements, it is more difficult to complete calls with the 3G network than with the 2G network.

With the 2G network, calls passed the test successfully in nearly all the sites studied, although there were severe shortcomings in Rio Claro, Golfito.

However, the 3G had problems in San Rafael de Guatuso (Alajuela), Santa Cruz (Guanacaste), Ciudad Neily (Puntarenas), San Vito and Rio Claro.

In terms of interference, the 2G had problems throughout the country and only in Tilarán, Rio Claro, Puerto Jimenez, Tres Rios and Caldera did quality get a 100% rating.

In contract, with the 3G there was not one place where the service obtained a 100% rating. Moreover, between the villages assessed, only 15 were above 50% compliance. Sites with lower levels of compliance were Upala, Siquirres and Grecia.

The evaluation in the delay for connecting (which should not exceed five seconds) also shows the differences between 2G and 3G networks.

With the 2G, in 24 villages calls were completed with a 100% response time, but 3G in only 20. Sites with low compliance in this connections were, with the 2G, Paso Canoas, Ciudad Neily and Buenos Aires and with  the3G, Palmares, Turrialba and San José.

 

 
 
 
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