BCR ATM's Down All Day
Monday
Some 1 million Banco de
Costa Rica (BCR) bank
customers were without
the use of Automated
Teller Machines (ATM's)
and the customer service
computers at the
branches were slow. The
problem affected all
ATM's and branches in
the country.
The situation was made
worse as it coincided
with payday for most,
finding the inability to
make cash withdrawls
from their accounts.
Moisés Carmona, manager
for the Tecnología del
Banco de Costa Rica
department said that the
problem had been
intermittent but did not
say what had caused it.
Although bank officials
were working to resolve
the problem. The BCR sad
it hopes to have the
problem completely
resolved by today.
Many customers were
upset with the bank's
inability to provide
services, especially on
payday.
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