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Insidecostarica.com - San José, Costa Rica  -     Sunday 25 February 2007

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Nebraska Men Make Market for Feed in Costa Rica
By Lori Potter, Nebraska Hub Staff Writer

Miguel Obando of San José, who markets and distributes Oxbow Hay Co. products for Miller and Buescher, said he’s often heard the story that “20 years ago, someone overfed the horse, and they didn’t want it (alfalfa) no more.”

Miller brought years of experience into the new business. His Murdock-based Oxbow Pet Products sells pellets of processed alfalfa and other forages for small animals. Today, 80 percent of his markets are domestic and 20 percent are international.

Miller and Obando became friends after meeting in Nebraska. Obando was looking for a job, and Miller needed workers for his pet food packaging facility.

Those ties provided the first critical component required to sell new products into a foreign market — having a trustworthy local representative. “You really need to have a good relationship with someone in the country to fight those (regulatory) battles for you. You can’t do it yourself,” Miller said.

His other business tips include making sure he’ll get paid and setting a selling price that will be competitive in a country’s market. “It’s probably wise to try to sell something unique,” he added.

Then, it’s important to build a good demand base of people who appreciate the products, Miller said, “so they will continue to buy as the price goes up.”

It’s been a struggle to develop a solid market in Costa Rica. “It’s just difficult to change a mentality,” Obando said.

He said the initial focus was on pet products that could help grow the meat rabbit industry as a rural economic development enterprise.

“We had hoped to transition that into larger animals,” Miller said, “but we also had hoped the rabbit business would take off.”

That didn’t happen, but Oxbow moved ahead with a marketing strategy focused on getting the products used by some of Costa Rica’s most highly respected horse and cattle owners. When they see the benefits of high-quality alfalfa-based feed, they can influence other livestock producers.

The hay processed into pellets, 1Ľ-inch cubes and 65-pound, double-compressed, long-stemmed alfalfa bales comes from Idaho and Nevada. Miller likes to use Nebraska-grown products when possible, but some types of hay needed in the pet and livestock feeds — timothy grass, orchard grass, oat hay — aren’t grown in the volume required.

He said the keys to doing business in another country are providing a consistent supply of products and finding good shipping rates. An Idaho company that already ships a lot of hay to foreign markets processes Oxbow’s Costa Rica-bound products.

Containers holding 25 metric tons of hay products are trucked from Idaho to Salt Lake City, taken by rail to Oakland, and shipped down the Pacific Coast and through the Panama Canal to Port Limón on the Caribbean Sea side of Costa Rica.

During a Feb. 9 tour of the port of Caldera on the Pacific Coast, Miller was surprised to see containers from Oxbow’s shipping company being unloaded. He had been told by shipping company representatives that they couldn’t unload on the Pacific side of Costa Rica.

“It would be closer to San José by a couple of hours and save on freight,” Buescher said, if they could use the Caldera port.

The Oxbow products that arrive at Port Limón are trucked to a San José warehouse. Obando then uses a pickup to make deliveries to about 250 customers.

Most are “fancy” horse and cattle owners, but Buescher said they’re working to do more business with dairies. Some members of the large Dos Pinos dairy cooperative are testing Oxbow feeds.

Miller and Buescher have made themselves available to the cooperative and other potential customers to talk about alfalfa, hay and livestock nutrition. They also contract with livestock nutrition specialist Guillermo Hernandez to work with Obando and Oxbow’s Costa Rican customers.

Oxbow C.A. LLC was formed in June 2005 to do business only in Costa Rica. Miller said they might consider sales in other countries, if Oxbow grows into a solid business in Costa Rica.

Buescher, a Deweese farmer whose main crop is alfalfa, said it was his friendship with Miller since college, their Nebraska LEAD Program experiences more than 20 years ago and an interest in travel that sparked an interest in ag production for niche markets.

He brings to the Oxbow partnership an outgoing personality that blends with Miller’s more quiet demeanor, plus experience in the high-management world of alfalfa marketing. Buescher sold 90 percent of his 2006 alfalfa to drought-stricken areas of Texas.

“I was looking at other avenues for income,” he said. He knew there always is a domestic demand somewhere for high-quality hay and expected that a similar interest could be cultivated in Costa Rica.

The first step leading to creation of Oxbow Hay Co. was in February 2004, Buescher said, when Miller said, “We need to go see Miguel.”

They rented a van, and Obando drove them around Costa Rica to meet people who were curious about alfalfa as livestock feed. Buescher explained that the soil there is too rocky and too acidic to grow alfalfa.

The Nebraskans said they enjoy the travel and even the work involved in launching their new business. Buescher estimated that 80 percent of his interest in Oxbow is “the fun factor.”

“It’s fun to be looking outside the box to see what might happen ... Well, not so much when things don’t work right,” he joked.

It’s fun, but is the alfalfa business profitable?

“The pet food is and, eventually, this will be,” Miller said.

“There are so many opportunities in the world,” he said. “It’s fun to get out and see it, and see how you might fit into it.”



 

 
   

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