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Country Facing Deficit of
Bilingual Employees
The La Nación reports that the
country lacks 7.000 English
speaking workers, as
international companies face the
challenge of finding bilingual
workers, as 8 out of 10
interviewees do not get hired
because they lack sufficient
English language skills.
Investors believe that language
schools in Costa Rica do not
teach English adequately.
A study by the Coalición
Costarricense de Iniciativas de
Desarrollo (CINDE) reveals that
last year companies were short
of 4.500 bilingual employees,
but that number will increase to
7.000 this year as more
investment comes to the country.
The CINDE study also shows that
only 37% of respondents to jobs
requiring English actually
dominate the language. In
addition, when companies recruit
directly at the universities,
57% of the new professionals
fail the language grade.
Edna Camacho, executive director
of CINDE says that 80% of those
attending job interviews are
rejected because their English
language skills do not meet the
requirements by the
international companies.
"We do not know is the human
talent is insufficient, nor de
we know the level of English
that is managed in the country"
said Camacho.
"Service companies use the Marco
Común Europeo (European Common
Marco of Reference for the
Languages) that is a specific
table of the different levels of
Enghlish. We are co-ordinating
with the government to also
adopt the table", said Camacho.
The challenge for new companies
in the country is to go out and
promote for themselves that
English language is taught
better.
Alfonso Riveiro, human resources
director at Hewlett Packard
(HP), said that in their case
they reject between 60% and 70%
of applicants due to their lack
of English language skills.
"We are going to increase our
manpower to 7.000 from the
current 4.400 and the outlook is
challenging. The investment will
be dependent if we can find
sufficient personnel", said
Riveiro.
For his part, Cristian Rodríguez,
director of operations at
Western Union, said that it
evident that the resources are
diminishing.
Leonardo Garnier, minister of
public education, admits the
flaw and recognizes that the
biggest problem the country has
is that "to teach English you
need to know English".
"The teachers have to be better
prepared. We are in
conversations with CINDE and the
Cámara de Comercio Exterior (COMEX)
to identify where the problem
is. We are discussing how to
better prepare the teachers".
assured Garnier.
The Ministerio de Educación
Pública (MEP) records indicate
that last year 47% of the 469
teachers who applied to teach
English did not make the grade,
leaving the public education
system short of English
teachers.
Some of the students interviewed
by the La Nación from various
colleges said that the schools
are not competitive, the English
courses are very basic, and
students leave the class without
learning to speak the language.
The alternative to the public
education is private language
schools. However, these schools
are too expensive for many.
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