|
Bank Call Center Jobs Moved
Costa Rica
Yesterday, Washington Mutual
informed some 1,000 call center
employees in Chatsworth,
California, that their jobs were
moving to Texas and Costa Rica,
the Los Angeles Times reports.
The employees won’t necessarily
be allowed to follow and stay
employed.
The move was made to cut cost,
company officials said.
Starting in March, the positions
will be shifted, with some
employees offered new jobs in
San Antonio and others no more
than job-search assistance.
Washington Mutual Spokesperson
Gary Kishner would not provide a
specific number of positions in
San Antonio that will be offered
to current employees.
Chairman and Chief Executive
Kerry Killinger, called the move
a part of Washington Mutual’s
effort to improve its
back-office and support
operations.
The bank currently employees
1,600 workers overseas in Costa
Rica, India, Canada and the
Philippines.
"We expect that to grow to more
than 6,000 over the next two
years," Killinger said.
|
|
