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COSTA RICA - Tuesday 15 February 2005
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Overbuilding of Commercial Space Worries Experts
The financial weekly newspaper El Financiero reports that the Gran Área Metropolitana (GAM) - the San José Metropolitan Area - is at capacity cannot sustain any new commercial development. The "boom" of commercial development of the last three years has left the market saturated.

In the last three years, there have 21 commercial centres added to the market place that included malls and large department stores like the "Hypermas".

Investment in commercial centres is estimated to be more than us$150 million dollars since 2001. From Cartago to Heredia and now in San Ramón, shopping centres, strip malls and commercial units have been built and continue to be built everywhere.

Where malls were once the domain of only San José, now Alajuela, Heredia, Cartago all have their own shopping malls. San Ramón, west of San José has it's  first mall under construction. And the first ever enclosed mall outside of the Central Valley was built in Liberia. Places likes Jacó and Guapiles have their mini malls.

Large supermarkets and department stores are cropping up everywhere. Hypermas, the large department store that also includes the Mas x Menos food stores has sprouted with stores in key areas East, South and North of San José, while it still struggles to fix the constructions problems of it's West store, located in Escazú. That building was almost ready 18 months ago, when a problem with a retaining wall meant the postponed of the opening and is still under construction as engineers try to solve the problem.

Aliss is another department store that has appeared in the market in the last couple of years. Pricesmart, with it's club shopping has been a big hit with locals and foreigners alike. Office Depot has two large "business" stores. Heredia now has the Paseo de las Flores mall, Multiplaza added the Multiplaza Este in zapote and Terramall in San Francisco de Tres Rios.

The reason for this rapid growth is the increased purchasing power of Costa Ricans, which is expected to remain this year at the same level of last years and increase demand for more shopping centres.

Another factor is the increased availability of lands for commercial purposes, allowing municipalities to increase their tax base and add revenues to their balance sheets.

The question asked by experts is when will this stop? The market is nearing it's saturation point and prices for commercial space will begin to fall drastically if the over-construction continues. Also, experts fear that the infrastructure to support the increased development is not in place and a collapse is imminent.

The overbuilding is commercial space is already showing 'cannibalism" among some retailers as they slash prices to attract customers. Other retailers have had to open competing stores close to each other to stay out the competition. A case in point is the short distance between El Cruce de San Rafael de Escazú and Multiplaza, where in the less than a 3km driving distance you can find 4 Fischel drug stores. Two are less than 500 metres apart.

Market experts believe that for the current situation of continued development is not sustainable unless two things happen: a better tax collection process is in place and inflation is kept under 10%. Experts believe these will not happen as we are in an election year and the price of oil on international markets continue to rise putting more pressure on inflation.
 

Thieves Steal Telephone Cables And Equipment
Thieves have gotten so desperate to feed their habit and wreak havoc on society that have no taken to stealing telephone cables. While they are still attached to the posts and in use.

The Instituto Costarricense de Electricidad (ICE) is worried at this latest occurrence that happened on Sunday night, when 900 telephone customers in Hatillo 2, south of San José, were left without telephone service because a group of "anti socials" decided to steal the telephone wires.

Service was restored by 7pm Monday, as ICE work crews worked around the clock to replace the stolen cables and re-connect the service.

ICE officials say the believe that the thieves had no special used for the cable, but the PVC tubing that encloses the cables are valuable and can be sold to purchase drugs.

In unrelated events, ICE also reports that thousands of GSM cellular customers have had their service affected in the last months due to the theft of key pieces of equipment in eight antennas used in the GSM network, southeast of San José, though they wouldn't be specific to the location of the tower or towers.

ICE officials say that vandals removed cables and electronic cards that connect cellular telephone service to the land lines from towers that are as high as 50 metres, that have cost the institution some ¢61.5 million colones (us$132.000 dollars) in calls that it cannot bill, that is more than 2.000.000 calls at ¢30 colones each.

The areas of Zapote, San Francisco de Dos Rios, Curridabat and San Antonio de Desamparados areas were the most affected by the theft of the equipment. The theft did not affect the older cellular service known as TDMA.


Cellular Network Saturated On Valentine's Day!
Cellular customers yesterday morning were left scratching their heads as to why their calls were not getting through. And the answer was simple: Valentine's Day!

The Instituto Costarricense de Electricidad (ICE) reports that it's cellular network was saturated in the early hours of yesterday morning as more than 300.000 SMS - short text messages - per hour were sent over the network. Both the GSM and TDMA networks were affected.

The problems, according to ICE reports, began around 8am and continued throughout the day as cellular subscribers sent their messages to lovers and friends. A special crew was assigned to monitor the cellular network to ensure the system did not get oversaturated, causing a system wide failure.

ICE says that both the TDMA and GSM networks can handle up 70 SMS messages per second, or 4.200 per minute or 252.000 per hour. Yesterday, the GSM network handled an average of 250.000 messages per hour, while the TDMA 280.000.

The last time the network was saturated was last December 25, when, according to ICE officials, 714.000 messages were sent between 12 midnight and 1am. It took most of the Christmas Day for the network to catch up and send all the messages, of which some were lost in the heavy load.

SMS messages are preferred by many as they can be sent fast and economical. Some telephone units have the ability to "broadcast" - sending the same message to multiple receivers at one time.

The cost to send an SMS message is ¢1.5 colones, compared to the ¢30 colones per each minute to make a voice call.


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The New Outsourcing Kid On The Block: Costa Rica
By W. David Gardner, TechWeb.com

The Costa Rican outsourcing industry is preparing to step up its emerging IT (Internet Techonology) expertise, as it builds on some existing successful outsourcing contracts while struggling with the agonies of moving rapidly out of third-world country status.

On the plus side, what may be the world's most ambitious outsourcing contract now has a Costa Rican segment. In 2003, Hewlett-Packard won a $3 billion outsourcing contract from Proctor & Gamble and has since added to it, elevating Costa Rica's role. What's more, Costa Rican companies are continuing to add resources and offices in the U.S. The Central American country is seen as the center of new alliances among Central American and Caribbean countries.

Taking note of the developments this past Sunday was no less that India's Minister of State of Outer Subjects, Rao Inderjit Singh, who said his country would donate $2 million to establish a Regional IT Training Center in Costa Rica.

On the negative side, officials from Costa Rica's telecommunications monopoly, ICE, said last week that they are alarmed at the siphoning off of revenues by VoIP telephoning and they have vowed to address the problem.

"Software development is growing here," said Federico Cartin Arteaga, executive of the Chamber of IT and Communications, in an interview. "Of 102 countries with indigenous software-development firms, Costa Rica ranks 14th. And we're a small country."

With a population of about 4 million, Costa Rica boasts nearly 25,000 software professionals. Cartin - who was born in the U.S. and moved to Costa Rica as a child with his parents - said the IT industry took advantage of a grant from the Inter-American Development Bank to eliminate what seems to be an eternal problem of programmers everywhere: the gap between what universities teach and what companies need.

While the country has the obligatory call centers and tech-support operations, it has begun to carry out some imaginative tasks, too.

Costa Rica is the land of coffee - they call it "grains of gold." Appropriately, a local IT company has developed a computerized solution for sorting the precious beans. The firm, Xeltron, is now working to develop the solution to sort rice and it sees a potential global market therein.

Costa Rica is also the land of high-quality but inexpensive dental work. Cartin says Align Technologies, with a team of Costa Rican orthodontists, makes molds of the teeth of U.S. patients in. The final artifacts are sent to the U.S. "We call this a third-generation call center," Cartin said.

Cartin didn't deny reports that the orthodontic system worked well enough that movie star Tom Cruise used it.

Several Costa Rican companies have set up offices in the U.S.--most of them in Silicon Valley - to attract outsourcing clients. For instance, Avantica Technologies has an office in Menlo Park, where scores of its software developers provide custom programming for several U.S. firms.

In addition to P & G, the other major U.S. company that has made substantial investments in Costa Rica is Intel. The semiconductor colossus not only manufactures processors, but also carries out some advanced design work there.
 

Dobbs Defeats Fernandez in Play-off for the Costa Rica Open
 Kyle Dobbs of the USA completed a thrilling victory at the Costa Rica Open to defeat Sebastian Fernandez in a sudden-death play-off at the Cariari Country Club, San José.

Dobbs, who began the final round one stroke behind third round leaders Fernandez and Michael Hoey of Northern Ireland, dropped a shot on the second to slip further behind Fernandez and Hoey but rallied superbly to take control of the tournament with five birdies in his next seven holes to get to the turn in 31 and take a three shot lead from Fernandez with nine holes to play.

But the Argentine, who took the 2003 Costa Rica Open title after a play-off with his compatriot, Cesar Monasterio, refused to give up the fight, even as he stepped onto the 16th tee trailing Dobbs by three shots with just three holes to play.

Fernandez, meanwhile, was philosophical in defeat. He said: “At one point I thought the tournament was gone, because Kyle was playing very well. But I also knew there were four or five holes left and you never know what can happen until the end.”

 

 
 
Today's Stories:
Overbuilding of Commercial Space Worries Experts
Thieves Steal Telephone Cables And Equipment
Cellular Network Saturated On Valentine's Day!
The New Outsourcing Kid On The Block: Costa Rica
Dobbs Defeats Fernandez in Play-off for the Costa Rica Open


President Back to Work
Costa Rican President, Abel Pacheco, went on national television last to re-assure Costa Ricans that he is well and pledged to continue to the end of his term.

The 7pm broadcast preceded the evening news, with the President delivering, his message to the people and film footage showing him well enough to climb steps at Casa Presidencial and going about his duties in the presidential office.

The 71 year old President assured Costa Ricans that he will take his medication for his diabetes and hypertension but will not rest while Costa Rica faces many challenges.
 


ICE To Charge to Replace SIM Chip
Lost your SIM chip? The Institut Costarricense de Electricidad (ICE), has received the approval of the ARESEP - the regulating authority  -  to now charge it's customers ¢2.806 colones to replace it. A SIM chip is a little silicon based card that installs in a GSM phone that allows the telephone unit to connect to the cellular network to make and receive calls. ICE had not been charging customers for replacing a SIM chip, which simply means having to visit any ICE office and ask for a replacement.



PUBLIC SERVICE ANNOUNCEMENT
Looking for a job in Costa Rica?
Well, the Grupo Nación has launched it's elempleo.com website that will allow those looking for a job in Costa Rica and Colombia to see the recent positions offered. The website is for individual who are looking for work and for companies looking for talent. For now, it is only in Spanish, but it is expected to be offered in other languages soon.


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