Protection Rackets Hit Online Gambling
"eHorse had profitably served gamblers worldwide
from its headquarters in San Jose, Costa Rica"
By Hiawatha Bray, The Boston Globe
Criminal gangs based in eastern Europe are playing a nasty game with
Internet gambling companies. With help from skilled network vandals,
they're knocking the betting sites offline, then demanding huge
extortion payments to halt their digital attacks.
The betting service eHorse found out the hard way last October, when
visits to the website dropped to nearly zero. "We just couldn't figure
out why our system wasn't working," said Kevin Martin, the site's gaming
consultant.
Prior to the attack, eHorse had profitably served gamblers worldwide
from its headquarters in San Jose, Costa Rica. "We take bets on horse
races, basically," Martin said. "North American horse racing,
primarily." Dozens of other Internet gambling companies have set up shop
in Costa Rica, where gambling laws are lax and Internet connections good
-- until last October, when the network crashed. The breakdown puzzled
eHorse executives, but not for long.
"We get an e-mail," Martin said, "an extortion e-mail, saying, `We've
got control of all your system. If you want to get your system back, pay
us $30,000, and we'll stop doing it, and we'll protect your system from
anybody else.' " The attackers added instructions to send the payoff in
multiple installments to several locations in Russia via Western Union.
In the "Godfather" movies, Michael Corleone moved his crime family from
New Jersey to Las Vegas to cash in on the 1950s gambling boom. In the
same way, eastern European mobsters want a piece of the action in online
gambling. And there's a lot of action. Peter Rendall, president of Top
Layer Networks, Inc., an Internet security company in Westborough,
estimates that online gambling generates $15 billion a year worldwide.
"Clearly, there's money to be had in this industry, and there's now a
lot of syndicated crime," Rendall said.
The criminals may be using computers, but they're running one of the
oldest of all scams -- the protection racket.
A skilled attacker can shut down a site with help from "zombie"
computers -- mostly home machines connected to broadband networks and
infected with virus programs. Computer security experts say hundreds of
thousands of computers have been "zombiefied" without their owners'
knowledge. These machines are used by criminals to launch their attacks.
A few typed commands, sent from anywhere on earth, can tell the zombies
to send a flood of useless data to a targeted computer. If 50,000
computers do this simultaneously, the target is overwhelmed; nobody's
data gets through. It's called a "denial of service" attack, and it's
the reason eHorse wasn't taking any bets that day in October.
Desperate to keep the money flowing, some companies pay up. "When it was
a low-level thing, I paid $500 one time," said Mickey Richardson,
general manager of another Costa Rican casino, BetCRIS.com. "Now
the going rate is $60,000 to $100,000." Again, the crooks planned to use
Western Union -- "$3,000 payments in 20 increments, to someplace in
southeastern Europe," Richardson said. But paying up doesn't solve the
problem. Once the criminals identify a gaming site as a soft touch,
they'll keep coming back for more. A favorite tactic is to threaten an
attack right before a major sporting event such as the Kentucky Derby or
Super Bowl, when the betting action peaks.
The bad guys don't just harass Costa Rican sites. In Britain, online
gambling companies have also received extortion demands. "They decided
they wouldn't pay up," said Felicity Bull, spokeswoman for Britain's
National High-Tech Crime Unit. Instead, the gambling firms called the
cops.
Bull said because the extortionists are located in eastern Europe,
outside of her agency's jurisdiction, there are limits to what they can
do. The agency hopes to build a case, then hand over the information to
police in the relevant countries. "At the end of the day, it's
extortion," Bull said.
But Costa Rica is a poor country that can't afford to investigate
shadowy bands of international criminals. "There isn't an agency with
the resources to go after someone like that," Martin said. And though
many of the Costa Rican sites are run by Americans, they set up shop in
San Jose precisely to evade US law. While there's no US statute against
Internet gambling, the Justice Department believes that a ban on
telephone-based betting also applies to the Internet. At least one
federal judge has disagreed, but the issue remains unsettled. Still, one
thing is clear: The Costa Rican casinos can expect no help from the FBI.
Indeed, a Boston spokeswoman for the bureau said the FBI isn't
investigating any such cases at this time.
That's why the gamers are looking to their own defense. They're signing
up with Internet services designed to fend off denial-of-service
attacks. "What we did was build a . . . data fortress," said Barrett
Lyon, chief technology officer of DigiDefense International, a Costa
Rican firm that specializes in securing the gambling sites. DigiDefense
has so much Internet bandwidth, located in places such as Phoenix,
Miami, and Amsterdam, that it becomes extremely hard to generate an
attack large enough to knock the gamers off the air.
Some of the technology used by DigiDefense comes from Top Layer in
Westboro. The company makes a product that can tell the difference
between legitimate Internet traffic and an extortion attack. The real
stuff is allowed into the website, while the streams of bad data are
dumped. Peter Rendall boasted that his software has defeated the most
concentrated attacks. "Every single one that we protected remained up
during the Super Bowl," he said.
Rather than pay protection, eHorse signed up for the DigiDefense
service. So far it's working. "We've faced at least half a dozen big
attacks from these people," Martin said, "and the DigiDefense solution
has worked well for us."
But Rendall of Top Layer says there're still plenty of Internet casinos
worldwide that are ripe for the plucking. And while gambling sites are
favored targets, the extortionists could use the same tactics against
any kind of online business.
"This is going to become a significant problem going forward," Rendall
said. "It's not going to end tomorrow." |