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Computer crash halts US passport, visa operations

US Embassy in Costa Rica

July 25th, 2014 (VOA) The U.S. State Department says a computer glitch will delay passports and visas being issued from its embassies around the world.

Officials in Washington say the computer glitch discovered on Saturday potentially could leave millions of people waiting for U.S. travel documents.

State Department spokeswoman Marie Harf said the problem is worldwide, and not specific to any country, documents or visa category. She says it will stall the issuance of U.S. passports, visas and reports of Americans born abroad.

The State Department is working to correct the problem but has given no time for when a fix will be in place.

Harf said the problems with the database have resulted in an “extensive backlog” of applications. An official says 50,000 applicants were hit in one country alone.

The database is the State Department’s system of record and is used to approve, record and print visas and other documents. It ensures national security checks are conducted on all applicants.

The database is the State Department’s system of record and is used to approve, record and print visas and other documents to ensure that national security checks are conducted on applicants.

Harf said, “We apologize to applicants and recognize this may cause hardship to applicants waiting on visas and passports. We are working to correct the issue as quickly as possible.”

costa rica news

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  • SarongGoddess

    OK, I’m SOOOOO trying HARD not to let my Conspiracy Theory energy come out, but I’m getting MEGA gut/”Solar Plexus” energy coming out on this one. Anyone else???

    • duke ster

      What do you think is going on Vicky? This “glitch” covers no particular area or country? WTF? So all visas and travel documents are halted? WHY? I also don’t believe just as you and disqus_r8. Someone please shed some light on this visa stoppage.

  • disqus_r8w0IwvvLw

    Yup, putting an intensional halt on so many people making moves out of the usa. Paleeeeeese they can collect data from every american including everything on their iphones and can’t fix this computer problem. DO WE LOOK STUPID TO BELIEVE THIS? We fell for so many other things they claim why not tell us this one?

    • duke ster

      This is about putting a halt on people wanting to come IN to USA, I believe, because The American citizen doesn’t need a visa to go into most countries -so keeping people from leaving is not the point here disqus_r8–at least to my way of thinking.

  • duke ster

    Man oh Man, what now? All the visas which have been applied for are now in no man’s land? I mean even children are flocking into the USA over the Texas borders. Surely this mass influx of children has been orchestrated by certain powers. That’s a given. To have groups of children orchestrated and organized to successfully breach the borders is a publicity stunt aimed at what exactly? For CHILDREN To be able to walk in is really putting the issue out there for attention, but why? And now this computer “glitch” ? Obviously there is something in the works aimed at an open door policy. What about all the honest hard working people who have saved and paid the large fees for attorney’s and document preparation and to what avail? Now the applications are thrown away? What should the people do who have tried to obey the laws and who are now cash strapped with no hope to get in the right way? Do they now try to learn where to contact a coyote and attempt to cross with the threat of robbery and rape ever present? Please, someone weigh in! It might be easy to take a boat and get off somewhere on the U.S. shores, but it is a stiff penalty for any U.S. citizen who is caught helping.